Help Center / Account and funds
Log in and recover your password
Written by the SMMFollows support team. Updated 2026-11-01.
There is no separate login page. The sign-in form sits on the home page of smmfollows.com: username or email on the left, password under it, and a Sign in button. Once you are signed in, the same address opens straight on the dashboard.
Forgot your password
- Open smmfollows.com/resetpassword (the "Forgot password?" link under the sign-in form goes there too).
- Enter the email address you registered with and submit.
- Open the reset email and set a new password. The link is only valid for a short time; if it has expired, request another one.
No email after a few minutes? Check spam, and make sure you used the address on the account, not a second address you also own. If you have lost access to that mailbox, open a ticket from a new account and tell us the username and a recent order ID so we can confirm it is you.
Type the address yourself
Most "I can't log in" tickets are people entering their password on a site that is not ours. Searches for our name return several look-alike domains, some of which show a sign-in form. Your SMMFollows password only works on smmfollows.com; there is no second login site, mirror or "new domain". Bookmark it, or type it. The full list of sites we run is on official websites.
Common misspellings we see in search: smm follows, smmfollow, smmediafollow. They all mean the same panel, and the only place to sign in is still smmfollows.com.
Signed in on the wrong account?
Each username is a separate balance. If you have two accounts and funded the wrong one, write to support from the account that paid; we can move the funds once we have matched the payment.
Someone else got in
Reset the password immediately from the link above, then reset the API key from the API page, since a key keeps working after a password change. Then check Orders for anything you did not place and open a ticket. More in account security.
Didn't find what you needed? Open a ticket from your account and include the order ID if there is one. We reply around the clock.